05-18-2026, 10:30 AM
Five days past their stated 3 day window is worth a paper trail now, even if it does clear. Screenshot the pending status with the date, and save every support reply.
If it goes past say ten days with no document request and no clear reason, your next step is the regulator or licensing complaint process for whatever jurisdiction the site is licensed in. Knowing where they are licensed before you deposit is exactly why it matters.
If it goes past say ten days with no document request and no clear reason, your next step is the regulator or licensing complaint process for whatever jurisdiction the site is licensed in. Knowing where they are licensed before you deposit is exactly why it matters.